OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
83 ratings and 46 comments received in the last 90 days.
17 September 2025
Feel the dealership and staff weren't very warm and welcoming. On pick up noticed my car was cleaned however my wheels/ alloys were filthy, half cleaned and full of dirt. Really poor services when your paying £400+ for a service
16 September 2025
Everything went smoothly
16 September 2025
Excellent service. Staff were polite courteous and efficient. The problem with my car was quickly diagnosed and efficiently repaired
15 September 2025
Kept me informed of progress and retuned the car on time
13 September 2025
Made to feel nothing is a problem.
13 September 2025
Sent my car back spotless
10 September 2025
Car valeted and looking good . Message regarding recall EGR not deleted and still appears not sure if that should happen.
08 September 2025
Efficient service, good communication, car handed back hoovered
08 September 2025
Well organised and communicate and keep the customers well informed
19 September 2025
Customer service and communication was excellent.