OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
138 ratings and 61 comments received in the last 90 days.
24 March 2025
Again, this service experience was good but it was earlier one which made me put this rating.
21 March 2025
As above
21 March 2025
Norrie was good
20 March 2025
To b fair they do very good work on my car but are they restricted by bmw schedule . The only reason for this the service advisor is norrie gilmore is 5 star.
20 March 2025
All good
19 March 2025
There was nothing wrong with the work done. But when you call and say the car is ready at 3pm one day and it has not been washed when you arrive after 10am the next day to pick it up, it's a poor show. Also, there were coffee dribbles in my car.
15 March 2025
As above
14 March 2025
I have not had any problems since
14 March 2025
Car was ready in good time
26 March 2025
Totally dependable and courteous service